FAQ
Below you will find answers to some of the most common questions about shopping with Rettoria. If you need further assistance, our support team is always happy to help.
What products do you sell?
We specialize in high-quality retro football jerseys inspired by classic teams and iconic moments in football history.
Where do you ship?
We currently ship orders within the United Kingdom only.
How long does delivery take?
Standard delivery within the United Kingdom typically takes 6–8 business days after order processing.
Is shipping free?
Yes. We offer free standard delivery on all UK orders with no minimum purchase required.
How long does order processing take?
Orders are processed within 1 to 3 business days. Orders placed after 6:00 PM (GMT) are processed the next business day.
Do you offer returns or exchanges?
Yes. We accept returns and exchanges within 30 days of delivery for both defective and non-defective items. Return shipping is free, and no restocking fees apply.
When will I receive my refund?
Refunds are processed within 1 business day after approval. Please allow up to 7 working days for the refund to appear on your statement.
How can I contact customer support?
You can reach our support team via email at support@rettoria.com or through live chat available on our website. We offer 24/7 support.
Is my payment information secure?
Yes. All transactions are encrypted and processed securely to protect your personal and payment information.
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FAST & RELIABLE SHIPPING
Get your orders delivered quickly with secure tracking and reliable service.
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SECURE PAYMENT
All transactions are fully encrypted to keep your information safe and private.
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24 HOURS - CUSTOMER SERVICE
Our team is always here to help—connect with us by chat or email whenever you need assistance.
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PREMIUM QUALITY PRODUCTS
We provide only high-quality products you can trust and enjoy.
