Refund policy
.return-refund-wrapper {
max-width: 900px;
margin: 0 auto;
padding: 32px 20px;
font-family: Arial, Helvetica, sans-serif;
color: #222;
}
.return-refund-wrapper p {
font-size: 15px;
line-height: 1.7;
margin-bottom: 16px;
}
.return-refund-wrapper h2 {
font-size: 20px;
margin: 28px 0 12px;
}
.return-refund-box {
border: 1px solid #e5e5e5;
border-radius: 8px;
padding: 18px;
background: #fafafa;
margin-bottom: 20px;
}
.return-refund-list {
padding-left: 18px;
margin: 10px 0 0;
}
.return-refund-list li {
font-size: 15px;
line-height: 1.6;
margin-bottom: 8px;
}
.return-refund-note {
font-size: 14px;
color: #555;
margin-top: 25px;
}
This Return & Refund Policy outlines how returns, exchanges, and refunds are handled at Rettoria. We aim to provide a fair and transparent shopping experience for all customers.
Return Eligibility
- Returns are accepted within 30 days of delivery.
- We accept returns for both defective and non-defective products.
- All items must be returned in original condition.
- There are no final sale items.
Free Returns
We offer free return shipping on all eligible returns. There are no restocking fees or additional charges.
Return Method
- Return method: By mail
- Return label: Download and print (Free)
Exchanges
Exchanges are accepted within the 30-day return window. If you would like to exchange an item, please contact our support team for assistance.
Refund Processing
Refunds are processed within 1 business day after the returned item is received and inspected.
Please allow up to 7 business days for the refund to appear on your bank or card statement.
How to Start a Return
To initiate a return or exchange, please contact us via:
Email: support@rettoria.com
Live chat support is also available on our website.
This Return & Refund Policy complies with Google Merchant Center requirements and applicable consumer protection laws.