Return & Refund

This Return & Refund Policy outlines how returns, exchanges, and refunds are handled at Rettoria. We aim to provide a fair and transparent shopping experience for all customers.

Return Eligibility

  • Returns are accepted within 30 days of delivery.
  • We accept returns for both defective and non-defective products.
  • All items must be returned in original condition.
  • There are no final sale items.

Free Returns

We offer free return shipping on all eligible returns. There are no restocking fees or additional charges.

Return Method

  • Return method: By mail
  • Return label: Download and print (Free)

Exchanges

Exchanges are accepted within the 30-day return window. If you would like to exchange an item, please contact our support team for assistance.

Refund Processing

Refunds are processed within 1 business day after the returned item is received and inspected.

Please allow up to 7 business days for the refund to appear on your bank or card statement.

How to Start a Return

To initiate a return or exchange, please contact us via:

Email: support@rettoria.com
Live chat support is also available on our website.

This Return & Refund Policy complies with Google Merchant Center requirements and applicable consumer protection laws.

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